General:
Items are usually sold unpainted and unassembled.
All product prices include Value Added Tax (“VAT”).
Orders for figures that are temporarily out of stock may take up to three weeks to fulfill.

SAFETY:
The items on this site are not suitable for children under 14 years of age. 
The items on this site are not toys.
White metal items may contain lead, which is dangerous if chewed or swallowed.
White metal items may also have sharp points, which can injure if handled incorrectly.

SHIPPING TIMES
Most orders for which all items are in stock are shipped within three business days of confirmation of payment.
Shipping costs are added to the purchase price according to the rates for Royal Mail - Recorded (Signed For) Second Class Letter.


LOST OR DAMAGED PACKAGES
Lost package investigations are handled by the Royal Mail, at the direct request of the customer. KRGames will supply all standard documentation and tracking numbers directly to the customer. It is the customer's responsibility to forward this information to the Royal Mail.We will not replace figures that are damaged in shipment. Shipping damages must be pursued by the customer through the Royal Mail. It is important that customers preserve the original packaging because it is required in any claim made against the postal service.